Dashboard & reports
Run the business on data, not gut feel. The dashboard surfaces today’s queue, jobs at risk of breaching SLA, contracts coming due, revenue from MA and how each technician is utilized.
The dashboard is where you run the business on numbers instead of a gut feel. In one view it surfaces today's queue, the jobs at risk of missing their SLA, the maintenance contracts coming due and the revenue those contracts bring in — the few things that tell you whether the operation is healthy right now.
Over time it shows how each technician is utilized and how work flows through the team, so you can see where the bottlenecks are and staff for them. When you need to share or dig deeper, reports export for the whole operation.
What you get- Today’s queue and jobs at risk in one view
- Contracts due and MA revenue tracking
- Technician utilization and throughput
- Export reports for the whole operation
Frequently asked questions
What can I see at a glance in the morning?
Today's queue and any jobs at risk of breaching SLA, plus contracts coming due — so you know where to focus before the day gets away from you.
Can the dashboard show recurring revenue from maintenance?
Yes — it tracks contracts due and the revenue from MA, so the recurring side of the business is visible, not buried.
Is technician utilization something I can measure here?
It is — the dashboard shows how each technician is utilized and lets you export reports, so you can balance workload and plan hiring on real data.